Emergency

If you have a pet or livestock emergency, please phone us on (07) 4693 2233.

If your pet needs urgent care during our opening hours, our team can provide advice over the phone and prepare for your arrival where appropriate.

If you contact us after hours, your call will be answered by a vet nurse triage service. The nurse will talk to you about your pet’s symptoms, offer immediate advice and help guide you to the most appropriate after-hours emergency clinic, such as REDVets Toowoomba or another nearby veterinary hospital if further care is required.

This service ensure you can still access professional support and guidance for your pet when our clinic is closed.

For Wildlife – Please ring RSPCA wildlife ambulance on 1300 ANIMAL (1300 264 625) or WIRES wildlife rescue on 1300 094 737.

Standard hours vet emergency

For non-emergency issues, please book online or call us to make an appointment.

Consultation hours
Mon-Fri
8:00am - 6:00pm
Saturday
8:00am - 1:00pm
Sunday
CLOSED
Public Holidays
CLOSED

After hours vet emergency

TIP: Save your closest emergency clinic number in your phone for quick access if there’s an emergency.

What to do in an emergency

If your pet has had an accident or is showing any of the following symptoms, they require emergency care. Walk-ins welcome.

Signs of an emergency:

  • Distress or drooling after eating a bone or other object

  • Excessive coughing, vomiting or diarrhoea

  • Fatigue causing pet to collapse

  • Straining to urinate or defecate

  • Overheating or heatstroke

  • Ingesting of poison (rat bait, snail pellets, human medication)

  • Changes to breathing (faster breathing, harder breathing or panting excessively)

Steps to take

Stay calm and assess the situation

Remain calm and ensure you and your pet are removed from further harm.

Handle your pet carefully

Remember when handling your pet that they are in pain/distressed and may act unpredictably.

Call ahead if possible

Call us or the nearest emergency center for immediate first aid advice and to allow them to prepare for your arrival. *First aid does not replace veterinary treatment.

Help your pet safely to the car

Towels/bedding may make it easier for you to carry your pet into the car, especially if they are in pain or unable to walk.

Transport safely

Drive safely to the vet and take someone with you, if possible, to monitor your pet on the journey. Call the vet for assistance getting your pet out of the car if required.